Privacy Policy

1. Introduction

Labelly is committed to protecting your privacy and ensuring you have a positive experience on our site. This Privacy Policy explains how we collect, use, and protect your information when you use our website. We comply with the UK General Data Protection Regulation (GDPR) and UK data protection laws.

2. Information We Collect

We collect minimal personal information, only when you voluntarily submit the contact form on our website. The information collected includes:

• Email address - Provided when you submit the contact form
• Message content - The text of your inquiry

We do not request or collect your name, phone number, or other personal identifiers on our contact form.

3. How We Use Your Information

The information you provide through our contact form is used solely for the purpose of responding to your inquiry. We do not use your email address or message for marketing purposes, sales outreach, or any secondary use. Your information is not added to mailing lists or marketing databases.

4. Cookies

Our website uses only essential cookies necessary for basic site functionality. These cookies are required to maintain core features such as session continuity and form functionality. We do not use analytical, tracking, or marketing cookies. You can manage or disable cookies through your browser settings, though this may affect some site functionality.

5. Data Storage and Security

Any personal information provided through our contact form is stored securely. We do not retain contact information longer than necessary to respond to your inquiry. We do not sell, trade, or share your personal information with third parties under any circumstances.

6. Third-Party Data Sharing

We do not share, sell, or disclose your personal information to third parties, advertisers, analytics services, or any external organisations. Your data remains confidential and is used only by Labelly for responding to your inquiry.

7. Your GDPR Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate personal data.
• Right to Erasure: You have the right to request deletion of your personal data, subject to legal retention requirements.
• Right to Restrict Processing: You have the right to request that we limit how we use your data.
• Right to Data Portability: You have the right to receive your data in a structured format and transmit it to another organisation.
• Right to Object: You have the right to object to the processing of your personal data.

8. How to Exercise Your Rights

To exercise any of your GDPR rights or request information about the personal data we hold, please contact us at [email protected]. We will respond to your request within 30 days. If you believe we have violated your data protection rights, you have the right to lodge a complaint with the Information Commissioner's Office (ICO).

9. Data Retention

We retain contact form submissions only for as long as necessary to respond to your inquiry. Once your inquiry has been addressed, your information is deleted. We do not maintain long-term contact databases or archives of personal information.

10. External Links

Our website may contain links to external sites. We are not responsible for the privacy practices of external websites. We recommend reviewing the privacy policies of any linked sites before providing personal information.

11. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete such information promptly.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Changes will be posted on this page with the date of the last update. Your continued use of the website following any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, please contact us at:

Labelly
58 Birch Grove
Newcastle upon Tyne
Tyne and Wear, NE3 5DE
United Kingdom
Email: [email protected]
Phone: +44 191 284 6739